Tuesday, March 20, 2012

Putting Safety in the Front Seat

Travelers looking to purchase commercial bus tickets for interstate travel now have a new tool at their disposal when selecting a carrier, thanks to the Federal Motor Carrier Safety Administration’s (FMCSA) free SaferBus iPhone app.

Launched today, the app allows bus customers to access FMCSA’s safety data in a user-friendly way. After entering the name of a given bus company, app users will get information about its safety performance over the previous two years. Icons representing unsafe driving, fatigued driving, driver fitness, controlled substances/alcohol, and vehicle maintenance pop up, along with alerts if a carrier has shown deficiencies in these areas.

In the worst cases, the icons will be replaced by bold red text indicating that a given bus company is forbidden to operate. Customers can also use the app to report safety complaints directly to FMCSA.

Marketed under the banner “Look Before You Book,” this new app provides a quick, practical way to factor in a company’s safety record when selecting among carriers. It also serves as an important reminder that price and convenience are not the only two things customers should look for when purchasing a bus ticket. As always, safety should be the top priority.

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